Under direct supervision, performs a variety of clerical support duties.
Job Scope
Searches files and/or work areas for missing or requested files.
Performs control operator functions.
Obtains copies of materials and/or operates photocopy equipment and assists in preparing materials for distribution.
Prepares outgoing mail for shipment which includes the necessary attachments, wrapping, and sealing.
May assist in updating department manuals.
Performs a variety of clerical duties such as answering telephones, taking messages, and sorting and filing mail and correspondence.
Keeps supervisor informed verbally and in writing of activities and problems within assigned area of responsibility; refers matters beyond limits of authority and expertise to supervisor for direction.
Performs other related work as required or requested.
Upholds the Crawford Code of Conduct.
Non-clinical staff may not conduct any activities that require interpretation of clinical information, including but not limited to, the choosing of a set of criteria to use for handling a request for healthcare services or treatments.
Functional Knowledge
Bachelor’s Degree
Strong Customer Service
Good personal computer skills/typing
Attention to detail
Previous experience in an office environment and administrative duties required.
Flexible with regard to scheduled hours; able to adjust schedule to meet department needs
Demonstrate a basic knowledge of computer operations and applications